THE SHORT ANSWER

Start with this check.

Open Smart Switch on the new Galaxy, choose to receive from Galaxy/Android and follow the method offered for both phones. Keep the old phone until data and important app access are verified.

Do not automatically reset either phone as preparation. Check existing destination data, backups and account access. Migration does not replace an independent backup.

Which situation matches yours?

The old phone is AndroidFollow this route to a Galaxy.
The old phone is iPhoneUse the iPhone-to-Android guide and Samsung’s iOS steps.
The destination is not SamsungUse the destination manufacturer’s setup process.

Let’s go step by step.

0 of 5 checks completed

Mark each check to keep track during this visit.

01

Create an inventory first

Check you can unlock both phones and access your accounts. List needed contacts, photos, documents, WhatsApp, authenticators and work apps. Review available space and a recent backup. Keep passwords and codes out of any shared inventory.

What to look for

This list will reveal omissions later. A few familiar icons do not establish migration success.

02

Open the official assistant

Open Smart Switch on the Galaxy. If missing, obtain it through Galaxy Store or Google Play and verify Samsung as developer. Choose to receive from Galaxy/Android and follow sending prompts on the old phone; labels vary by version.

What to look for

The Galaxy must be the receiver. Stop before confirming content if the roles are reversed.

Read the official documentation
03

Use a compatible connection

Use a compatible data cable or the wireless method offered by Smart Switch. Keep both phones nearby and sufficiently charged. Confirm expected prompts on your own devices rather than scanning codes from strangers.

What to look for

If discovery fails, record the exact stage and check cable or method before repeating setup.

Read the official documentation
04

Select content and read the summary

Choose needed data types and read exclusions or warnings. Wait for transfer and content organisation to finish. If the new phone already has data, consider duplicates before repeating a whole category.

What to look for

Record what the assistant reports copied and what remains. Compatibility depends on models and versions.

Read the official documentation
05

Verify content and access beside the old phone

Open old and recent photos at full size, find several contacts and open a document. Test important apps and complete their own sign-in or transfer procedures. Check line calls and texts separately.

What to look for

Keep the old phone until checks are complete, a valid backup exists and account access works. Missing items can still be compared with the source.

Read the official documentation

When to stop and ask for help

For repeated connection failures, preserve the source and contact Samsung with models, versions and failing stage. Work accounts, authenticators and banking apps need their own instructions; an icon alone does not prove transfer.

Does a step differ from what you see? →

Common questions

Is Smart Switch an exact copy of everything?

Do not assume that. Review the assistant summary and check inside important apps.

Can I erase the old phone at one hundred percent?

Verify files, conversations and access first. Progress percentage does not replace that check.

Does this copy to Xiaomi?

This guide targets Galaxy. For Xiaomi use its compatible method or Android setup.

Sources and review

Project owner: Eudald Ferrer Ibáñez. Report a correction.

This guide uses official documentation and our own troubleshooting sequence. Menus may change between versions. Documentation reviewed on September 28, 2026; practical device testing is still pending.

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